CompTIA A+
Course Overview
Validate your knowledge and skills as a Computer Service Technician.
This course is an international, vendor-neutral certification recognised by major hardware and software vendors, distributors and resellers.
This course focuses on the development of professional skills and does not sit on the national framework; however, it leads to a Griffith College award.
Why Study CompTIA A+ at Griffith College?
The CompTIA A+ certification is conducted on a part-time weekend basis over a 10-week period. This course is aimed at Entry-level Service Technicians or those wishing to validate their knowledge and experience by obtaining A+ Certification.
- You will gain a firm understanding of key topics such as security, safety and environmental issues, and communication and professionalism.
- You will develop the essential skills required to start a career in IT configuring, upgrading and supporting PCs in the workplace.
- Option to further your studies in this area by progressing to our CompTIA Network+ course.
- Griffith College is not an exam testing centre. Exams are separate to the course and are booked separately.
- In order to achieve CompTIA A+ certification a candidate must pass the two exams: CompTIA A+ Essentials 220-1101 exam and CompTIA A+ IT Technician 220-1102 exam
Intake Dates
- Dublin - Blended - February 2025
- Dublin - Part-Time - February 2025
- Dublin - Part-Time - October 2025
- Dublin - Blended - October 2025
What our students say
"The material was relevant, and the course tutor and the programme coordinator were flexible in their teaching, tailoring the programme to the relevant industries people worked in. After attending the course, I am now able to apply the skills that I learned. I already have, and will, recommend this course to others responsible for IT Helpdesk/Systems Administrator for their company."
CompTIA A+
"It was a great experience. Ethna had such an amazing background. She teaches great tricks for programme and business life problems. To sum up, I strongly recommend this course as an introduction to IT Support."
CompTIA A+
Course Details
Module Content
The CompTIA A+ Essentials course and exam validates knowledge of basic computer hardware and operating systems. The course covers essential skills like hardware and operating system installation, upgrades, repairs, configuration, troubleshooting, optimising, diagnosing and preventive maintenance, with additional elements of security and soft skills. The Essentials Exam validates the basic skills needed by any entry-level service technician regardless of job environment.
- Computer Components
- Operating Systems
- Diagnosing Problems
- Laptops and Portable Devices
- Printers and Scanners
- Networks
- Security
- Safety, Environment, and Customer Issues
Successful Candidates will have the knowledge required to:
- Assemble components based on customer requirements
- Install, configure and maintain devices, PSs and software for end users
- Understand the basics of networking and security/forensics
- Properly and safely diagnose, resolve and document common hardware and software issues
- Apply troubleshooting skills
- Provide appropriate customer support
- Understand the basics of vertualisation, desktop imaging and deployment
- Understand mobile device concepts
- Introduction to emerging Internet and device security best practices
The CompTIA A+ 220-1102 exam is targeted at participants who work or intend to work in a mobile or corporate technical environment with a high level of face-to-face client interaction.
- Installing and Configuring PC Components
- Troubleshooting and Preventive Maintenance
- Advanced PC Troubleshooting
- Portable Computer Fundamentals
- Maintaining and Repairing Portable Computers
- Major Windows Structures
- Optimising Operating Systems
- Safety, Environment, and Customer Issues
- Basic OS Troubleshooting and Maintenance
- Printers and Scanners
- Troubleshooting Printer Problems
- Wide Area Networking
- Network Troubleshooting
- Security
- Safety and Environmental Issues
- Professionalism and Communication
Successful Candidates will have the knowledge required to:
- Assemble components based on customer requirements
- Install, configure and maintain devices, PSs and software for end users
- Understand the basics of networking and security/forensics
- Properly and safely diagnose, resolve and document common hardware and software issues
- Apply troubleshooting skills
- Provide appropriate customer support
- Understand the basics of vertualisation, desktop imaging and deployment
- Cloud computing and online storage concepts
- Cloud security best practices
Timetables
Blended Delivery - This course is scheduled to commence on March 2025 at Griffith College Dublin Main Campus, South Circular Road, Dublin 8.
Year 2025
- Mar: 01, 08, 22, 29
- Apr: 05, 12, 26
- May: 10, 17, 24
Online and on-campus dates will be confirmed closer to the start date.
On-Campus Delivery—This course is scheduled to commence in March 2025 at Griffith College Dublin Main Campus, South Circular Road, Dublin 8.
Year 2025
- Mar: 01, 08, 22, 29
- Apr: 05, 12, 26
- May: 10, 17, 24
Contact professionalacademy@griffith.ie for further information.
How to Apply
Entry Requirements
All applicants must be a user of Microsoft Office together with an understanding of basic computing concepts.
How to Apply
Directly to Griffith College Professional Academy
Applicants under 23 years of age:
Old Leaving Cert (Pre 2017)
5 Ordinary Level D3s (subjects to include Maths and a language, English, Irish or another language) or equivalent exam taken.
New Leaving Cert
5 O6/H7 grades, to include Maths and a language (English, Irish or another language).
Applicants over 23 years of age (Mature students):
If you are 23 years or over from the 1st January of this year, you can apply for this course directly using the College’s online application form.
Fees
Please note that not all study modes may be offered at all times; for confirmation, refer to the Intake dates on the Overview tab.
Study Mode: Part-Time
Fee: EUR 1,590.00*
*Includes exam voucher and E-book.
Flexible Payment Options
Students wishing to avail of an instalment plan should contact professionalacademy@griffith.ie
Sponsorship
Is your company paying for your course?
They will need to complete a Griffith College Sponsorship Form and send this to professionalacademy@griffith.ie
