Please check the following on your device 

1. Bluetooth is turned on  

2. You have allowed the app permission to access your location  

3. You are in the correct room and within the hours of your class  

4. Close and re-open the app, wait 30 seconds, and you should be checked in (green tick appears).  

5. If the above does not work, reboot your phone and try again.  

6. Failing that, uninstall the app and reinstall it.  

If you have tried the above and still cannot check in via the app or encounter issues, please email IT Service Desk at [email protected] with the below details: 

• Module code  

• Classroom  

• Student Id  

• Phone Type, make, model, OS version  

• Date & Time of issue 

Please contact your faculty administrator as this view is controlled by your faculty. IT Services have no control over this. 

Students: 

• Log into https://mypassword.griffith.ie/ to update your password. Login details are the same ones you use for Moodle.  

• If the above does not work go to https://mypassword.griffith.ie/private/login and click on 'Need to reset your password?' 

• If neither of the above resolve the issue you can e-mail the IT Service Desk on [email protected] or call +353 1 4150499.
   

Staff:  

• You must log in to a PC on campus to change an expired password or call the IT Service Desk on +353 1 4150499 

If you’ve entered the incorrect password multiple times in a short space of time your account will lock. You will need to contact the IT Service Desk at [email protected] or call 01-4150499. 
 

If you forgot your password, go to  https://mypassword.griffith.ie/  and click on 'Need to reset your password?'

Go to https://www.linkedin.com/learning-login/ and enter your student e-mail address and SSO password (same as Moodle) to access Linkedin Learning.

For more information visit here.

Follow the steps on the MFA page here.

Please contact the IT Service Desk at [email protected] or call 01-4150499, and we’ll initiate the process for you to register your new phone for MFA. 

• If you get a timeout error, try uploading to your student OneDrive account, and then select "upload from OneDrive" when uploading. 

• If you get an error saying your assignment must be 20 words or more, make sure you haven’t uploaded a scanned document, as Turnitin can’t read it. 

• If no link appears, check the due date to see if it has passed. 

• If you can’t re-upload an assignment, you must contact your lecturer. IT Services cannot change this setting on the assignment. 

• If you are receiving an error message, contact the IT Service Desk at [email protected] with a screenshot of the error message you are receiving. 

There are several possible reasons for this: 

• Log into MyGriffith and click on fees. If you have any outstanding fees, then they will have to be cleared before you can regain access to Moodle. For any queries relating to fees, e-mail [email protected] 

• Log into mypassword.griffith.ie or any PC on campus to check the status on your account. Your password may have expired and need to be changed. 

• If neither of the above resolve the issue, you can e-mail [email protected] or call +353 1 4150499  

Please get in touch with your lecturer or faculty administrator to ask why no material has been posted. 

Contact your faculty administrator (details on the right side of MyGriffith), and they will check that you are registered correctly. 

If your login doesn't work, click on "Forgotten your Password?" on the login screen and enter your student number and personal e-mail address, all lowercase, to reset the password. 

To change your address, click on My Info at the top and then Personal Information. Click on Edit. 

1. Go to themis.griffith.ie and click on Student or Staff Login. 

2. Login with your SSO credentials (same as Moodle) 

1. Login into Themis. Click on MyThemis -> Assessment Results. 

2.  Select the correct sitting from the drop-down menu and click on search. 

3. Click on the arrow to the left of the subject title to expand it. 

Check MyGriffith -> My Info -> My Transactions to see the fees owed. 

Once the outstanding fees are paid, you will have access to your exam results in a couple of hours. 

Log into printing.griffith.ie using your SSO login details and click on Add Credit. 

Please follow our printing guide and contact the IT Service Desk if you still have problems on [email protected] or call 01-4150499. 

Printers are available in W004 and the Library. Design students can print to the wide-format plotter printers in C006, and photography students can print in CAV006. 

All student printers are in the student print room in the vestry close to Reception. 

Printers are available in Lab 101, 401 and 504, the library and under the stairs by 403.

For details on how to print, please visit griffith.ie/printing.

Login to https://portal.office.com. Or, from within Moodle, click on Other Links in the top menu and choose webmail. 

Please follow the below steps 

1. Go to the link: https://portal.office.com/account#installs 

2. Log in with your SSO credentials/same as Moodle. 

3. Select and install the apps from the screen. 

If your faculty admin has requested that you have access to Adobe Creative Cloud, then you will receive an e-mail to activate your account. On campus, you log in with SSO credentials (same as Moodle), and off campus, you use your personal e-mail address. 

Please visit our Eduroam section. 

Look for the GC-Guest SSID and enter the password Gr1ff1thColl3g3.

Users of this network must accept Griffith's terms and conditions of usage, which are presented on the connection in a browser window.  

The network provides a rate-limited connection suitable for short-term visits. If you will be visiting the campus and using our services for an extended period, you should use the faster Eduroam network. 

1. Open up the Zoom application 

2. Click on "log in with SSO.” 

3. Enter “Griffith” as the company domain and click continue. 

4. Enter the same credentials you use to log in to Moodle.